Responsible Use of Emergency Lines: Keep 112 and 199 Free for Real Emergencies

The Cyprus Police is reminding the public about the proper use of emergency phone lines — a vital step to ensure that help reaches those who truly need it, as quickly as possible.

📞 Emergency Numbers

• 112 and 199 are emergency lines for immediate assistance in urgent and life-threatening situations.
  These may include accidents, medical emergencies, fires, or crimes in progress.

When you call these numbers, you are connected to trained operators who can dispatch police, fire, or medical responders without delay. Every second counts — that’s why it’s crucial that these lines remain free for genuine emergencies.

☎️ For Non-Emergency Situations

If you need to contact the police but the situation is not urgent, please call the Police Directorate of your district instead of 112 or 199.
This ensures that emergency lines are not overloaded with non-critical calls, allowing emergency services to respond more effectively when lives are at risk.

👉 Why It Matters

Keeping the 112 and 199 lines available for true emergencies can save lives. When these lines are used for minor issues, they can delay critical responses to people in danger.

Everyone plays a part in ensuring the system works efficiently — use the right number for the right situation.

Let’s keep the emergency lines open for those who need them most.